Privacy Policy

Effective Date: September 11, 2025

Soar & Adore (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through SMS messaging, our website, social media, or other services.

1. Information We Collect

We may collect the following information when you interact with us:

  • Personal Information: Name, email, phone number, address.
  • Order & Service Details: Event information, delivery instructions, preferences.
  • SMS Information: When you opt in to receive text messages, we collect your phone number and any messages exchanged.

2. How We Use Your Information

We use the information we collect to:

  • Provide balloon decoration and event services.
  • Send appointment confirmations, updates, reminders, and promotions (only if you opt in).
  • Improve our customer experience.
  • Respond to inquiries or customer service requests.

3. SMS/Text Messaging Compliance

  • By opting in, you agree to receive text messages from Soar & Adore.
  • Message and data rates may apply.
  • Message frequency may vary.
  • You can opt out at any time by replying STOP to our messages. Reply HELP for assistance.
  • We do not sell, rent, or share your phone number with third parties for marketing purposes.

4. How We Protect Your Information

We take reasonable precautions to protect your information against unauthorized access, alteration, or disclosure.

5. Sharing of Information

We may share your information only in limited circumstances:

  • With vendors and service providers who help us operate our business (e.g., payment processors, SMS providers).
  • If required by law or legal process.

6. Your Choices

  • SMS Opt-Out: Reply STOP to any text message.
  • Email Opt-Out: Use the unsubscribe link in our emails.
  • You may also contact us directly at soarandadore@gmail.com to manage your preferences.

7. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a new “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy, contact us at:
📧 soarandadore@gmail.com
📱 806-553-0011

SMS Terms & Conditions

Effective Date: September 11, 2025

Soar & Adore (“we,” “our,” or “us”) offers SMS/text messaging services to keep you updated on orders, appointments, promotions, and important information. By opting in, you agree to these Terms & Conditions.

1. Opt-In

By providing your mobile number and opting in, you consent to receive SMS/text messages from Soar & Adore.

2. Message Frequency

Message frequency may vary depending on your interactions with us (such as appointment reminders, confirmations, or promotions).

3. Fees

Message and data rates may apply depending on your mobile carrier plan.

4. Opt-Out

You may opt out of receiving text messages at any time by replying STOP. After opting out, you may receive a confirmation message that your request has been processed.

5. Help

If you need assistance, reply HELP or contact us directly at soarandadore@gmail.com.

6. Privacy

Your privacy is important to us. We will not sell, rent, or share your phone number with third parties for their marketing purposes. For more details, please review our Privacy Policy.

7. Carriers

Mobile carriers are not liable for delayed or undelivered messages.

8. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
📧 soarandadore@gmail.com
📱 806-553-0011